Arcus by Mastercard Streamlines Regulatory Compliance with Zenpli

_{About Arcus by Mastercard}

Arcus, a Mastercard company, is a licensed financial institution in Mexico, dedicated to driving innovation in the payments space. As a key player in Mastercard's mission to connect and power an inclusive digital economy, Arcus focuses on making payments simpler, smarter, and safer for everyone, everywhere.

_Challenge

As a licensed financial institution, Arcus faces strict regulatory requirements for Know Your Customer (KYC) and Know Your Business (KYB) processes. They needed a robust solution to:

1. Streamline the onboarding process for both individuals and businesses.
2. Ensure compliance with complex regulatory standards.
3. Manage multiple data vendors and integration points efficiently.
4. Maintain high availability and service quality.
5. Implement a sophisticated risk assessment system.
6. Onboard Customers with proper due diligence on a timely manner.

_Solution

Zenpli provided Arcus with two powerful products to address their challenges:

1. Onboarding API: A single, comprehensive solution to orchestrate their end-to-end onboarding process. This modular and customizable decision engine executes identity decisions based on specific use cases, handling everything from data ingestion to risk assessment and final approval.
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2. Risk Matrix Engine: An advanced tool that enables programmatic user and business segmentation into customizable risk levels (High, Medium, Low) based on criteria defined by the compliance team.

_{Products Used}

- Zenpli Onboarding API
- Zenpli Risk Matrix Engine

_{Implementation}

The implementation for Arcus included:

1. Integration of the Onboarding API with a sophisticated data supply chain, approved for quality, resilience, and security compliance.
2. High throughput capacity for comprehensive data supply chain management.
3. Amplification of raw data into up to more than 70 risk signals across the regulatory processes.
4. Application of customized KYC and KYB business rules that support business operation, including compliance requirements.
5. Service availability with a 99.8% SLA
6. Deployment of the Risk Matrix Engine to automate transactional risk profile based on customized criteria

_Results

By leveraging Zenpli's solutions, Arcus achieved:

1. Seamless regulatory compliance without the need for it’s product, legal, regulatory, and engineering teams to build identity verification capabilities in-house
2. Efficient management of four core regulatory compliance processes required as a regulated financial institution.
3. Reduced operational complexity by consolidating multiple vendor integrations into a single API
4. Enhanced scalability and reliability, capable of handling millions of transactions requiring KYC or KYB
5. Improved customer experience through faster, more streamlined onboarding processes
6. Sophisticated risk segmentation, allowing for more nuanced and accurate risk assessments
7. Increased flexibility in compliance processes, with the ability to quickly adapt to changing regulatory

The combination of the Onboarding API and Risk Matrix Engine provided Arcus with a powerful, end-to-end solution to reduce complexity and manage customer onboarding and risk assessment. This integrated approach not only ensured regulatory compliance but also enhanced Arcus's ability to make data-driven decisions about customer risk profiles.

_{Ready to Simplify Your Compliance Process?}

Discover how Zenpli's Onboarding API and Risk Matrix Engine can streamline your financial institution and accelerate KYC and KYB processes while ensuring regulatory compliance and efficient risk management. Our SaaS solution portfolio is tailored for the financial services industry, providing the tools you need to stay compliant, manage risk, and drive innovation in the ever-evolving payments landscape.
Contact us today to learn more about how Zenpli can transform your onboarding and risk assessment processes.